How working with us actually works.

The trade only — travel agencies and tour operators. We never sell direct to travellers, so there's no channel conflict with the price you give your client.

Submit the agency registration form. Every application is reviewed by a person — there's no automatic approval — and once you're cleared you can start requesting net rates.

No. Registration is free. You quote using our net rates and keep whatever markup you build on top.

The actual cost of us running the trip on the ground, handed to you to mark up — not a retail price with a discount stapled on.

Send an enquiry with destination, dates, pax and budget. The relevant desk returns net rates and a day-by-day itinerary built to spec.

Custom and FIT itineraries never carry a public price — they're bespoke, so you always request net rates. Fixed-departure group tours do show a public price plus an informational commission on the destination and calendar pages.

Inclusions and exclusions are listed line by line on every itinerary, so there are no assumptions about what the net rate does and doesn't cover.

Accept the quote; a deposit confirms the booking and the balance is due before travel. The exact schedule is stated on your quote — see the Policies page for how it works.

Yes — a proper GST-compliant tax invoice is raised for every booking.

Yes. For multi-service trips and MICE movements you get one consolidated invoice back, not separate bills from each vendor.

Yes, subject to the underlying supplier terms. The desk handles the amendment and tells you any cost before anything is changed.

An on-ground desk is on call 24×7 for the duration of the trip if a movement or plan has to change.

No. We run our own fleet where we operate directly, and directly-contracted vetted partners elsewhere — never an anonymous broker. Which applies is shown on each destination page.